TOC DO TRADING AND SERVICE COMPANY LIMITED is committed to keeping confidential all customer information when customers submit their personal information to us. All related personal information submitted by customers is used solely for the purpose of contacting and communicating directly with you during the processing of orders placed with TOC DO.
Purpose of collecting and using personal information
- During the ordering stage, customers will provide us with relevant personal information: full name, address and email, together with other necessary contact details.
- We are committed to keeping confidential all customer information when customers submit their personal information to the company. All related personal information submitted to us by customers is used solely for the purpose of contacting and communicating directly with you during the processing of orders.
- This consumer information protection policy applies only to information that customers submit on our official website. Any information you register on other websites or at other addresses falls outside the scope of this policy.
Scope of use of personal information
- Providing services, wholesale price lists and transaction contracts to customers.
- Sending notifications regarding information exchanges between customers and our company.
- Contacting customers and resolving matters in the event of special order situations.
- Customers' personal information is not used for any purpose other than confirmation and contact related to transactions with the company.
Information retention period
Customers' personal data will be retained until the order has been completed and the warranty period has expired, or until the customer requests its deletion via the company's contact phone number or email.
Entity collecting and managing information
- Entity name: TOC DO TRADING AND SERVICE COMPANY LIMITED
- Address: 5/28 Binh Duc 2 Quarter, Binh Hoa Ward, Thuan An City, Binh Duong Province, Vietnam
- Hotline: 0968 343 039 - 0979 516 089
- Email: contact@fstco.com.vn
Governing law in the event of disputes
Any dispute arising between the Customer and TOC DO TRADING AND SERVICE COMPANY LIMITED shall first be resolved through negotiation and conciliation, in a spirit of mutual respect for the interests of both parties. Should conciliation fail, the dispute shall be referred to a competent Court for resolution in accordance with the laws of the Socialist Republic of Vietnam.
